I've been working very hard on trying to fix a software issue. It's been 2.5 months and I'm exhausted and very close to being burnt out. I had a conference call today with the right person at the right time, and the small changes that were made fixed the problem. I asked my users to log out and back in, and tell me how it was. Out of approximately 200 users, I've had one phone call and 3 email replies. So 4 people cared about it enough to tell me it was better.
IT is a thankless job. I wasn't expecting praise; it technically wasn't me who fixed it. I did expect those who constantly complained about how slow it was to at least take a minute to tell me it was better. Guess I overestimated them.
I feel like I'm celebrating alone, and that puts a damper on what I feel is a major accomplishment. If no one cares enough to tell me, then why have I been busting my ass for the past 2 months trying to get it fixed?