Last year was a particularly busy one for me at work. I worked a lot of long hours on a new system implementation. One of my rewards was a gift certificate to a day spa for 5 hours worth of services. Since I am an average office worker Mon-Fri, and have church late on Saturday afternoon, I could never find 5h to devote to the spa. I chose instead to use the value of the gift cert to treat myself and my best friend to pedicures and manicures.
I opted for colored polish on my hands and feet. By day 2, the polish from my manicure had already started to chip. 5 days later, it's so bad that I will have to remove the polish rather than look this sloppy. I'm not impressed. I will accept some responsibility for being hard on a manicure, since I was out in the hot sun yesterday on an ATV in the woods (not the usual dealings of someone who gets manicures). However, I think my aesthetician and the quality of the products are also to blame. She did not go as far down on the nail with the polish as I would, perhaps this is what is taught in school, but it ends up looking like my manicure is two weeks old and has grown out. I was not familiar with any of the polish products used on me, but I especially am not impressed with the top coat. Top coat should protect against chipping, and yet it has basically worn off after 5 days.
I am debating a complaint to the spa, but I'm not sure I have any leg to stand on. The gift certificate was for a spa which went out of business, but a new spa opened in the same place. They decided to honor any outstanding gift certs for the old spa. They likely don't want to hear a complaint from [essentially] a non-paying customer. However, the service I received seems faulty. I really don't think it should look this bad, even though I haven't been easy on it. I don't think you should have to organize your life around protecting your nail polish. So I'm not sure what to do about it, but I will have to make a decision today. I have a party to attend tomorrow, and I can't leave it looking like this.